Service BDC Customer Service Agent
Way Scarff Ford•Auburn, WA
•$18 - $21•Onsite
About The Position
As a Service BDC Customer Service Agent at Way Scarff Ford in Auburn, WA, you will be responsible for providing exceptional customer service and handling inquiries related to automotive services and repairs. This position will be working Monday thru Friday 9:30am to 6:00pm
Requirements
- Prior customer service experience
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Knowledge of automotive services is a plus
- Valid drivers license
- qualify for company insurance by meeting requirements
Nice To Haves
- Knowledge of automotive services is a plus
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Schedule service appointments and follow up with customers
- Provide information on services, pricing, and other relevant details
- Maintain accurate records of customer interactions
- Collaborate with service advisors and technicians to ensure customer satisfaction
- Assist in valeting customer vehicles after 4:30pm
Benefits
- Competitive hourly compensation: $18.00 - $21.00 per hour
- Health insurance and retirement plans
- Paid time off and holiday pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
