Lia CJDR Schenectady - Service BDC Appointment Coordinator(s)
The Lia Group•Schenectady, NY
•Onsite
About The Position
Lia CJDR Schenectady is looking for Service BDC Appointment Coordinator(s) to join our service team. This role involves making outbound calls, following up with service appointments, and answering customer questions regarding service or products. The ideal candidate will be organized, ambitious, and possess excellent customer service skills.
Requirements
- Organized and ambitious self-starter
- Enthusiastic personality
- Ability to provide quality customer service
- Computer literacy
- Prompt & courteous
- Professional personal appearance & excellent verbal/written communication
- Must have clean & valid driver's license
Nice To Haves
- Knowledge of dealership procedures preferred, but not required
Responsibilities
- Make outbound calls and establish follows-up with service appointments
- Answer customer questions about service performed or products purchased or refer them to someone who can
- Any other duties assigned by manager
Benefits
- Medical, Dental and Vision
- 401K Plan with Employer Match
- Paid Time Off
- Paid Weekly
- An employer funded Life Insurance Plan
- Discounts on services and parts
- Employee vehicle purchase plans
- Company provided uniforms
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
