Manta AM Service Attendant (Part Time)

Human Resources Team•Waimea, HI

3d•$17 - $20•Hybrid

About The Position

We are seeking a Service Attendant to join our dynamic team of hospitality professionals at Mauna Kea Resort. This role involves facilitating food service, maintaining dining room cleanliness, and assisting waitstaff to ensure a positive guest experience. We are committed to creating a hospitality company with unlimited future potential, valuing the dedication and passion of our employees. Our success is built on the quality of relationships with each other, our guests, and our partners, striving to add value in every encounter.

Requirements

Department of Health TB clearance
Ability to read and write to perform job duties
Must be pleasant, friendly, and smiling

Nice To Haves

Able to work shift and days determined by the restaurant manager
Able to work more than 40 hours per week when needed
Able to manage stressful and challenging situations when dealing with guests
Able to communicate verbally to employees, managers and guests

Responsibilities

Perform duties to facilitate food service, such as carrying dirty dishes from the dining room to the kitchen.
Replace soiled table linen and set tables with silverware, glassware, and china.
Clean and polish equipment, including coffee urns and cream and milk dispensers.
Assist waitstaff in setting tables and servicing guests.
Maintain cleanliness of the dining room area.
Transfer food and dishes between floors/rooms of the establishment.
Welcome and greet guests in a warm and friendly manner.
Pour water, coffee, tea, and other beverages.
Refill beverages for guests.
Pick-up food from the kitchen and assist in serving guests.
Perform side duties before and after restaurant service.
Consistently perform tasks as specified on sequence of service standards and SOPs.
Keep supplies stocked in the assigned station.
Respond appropriately to irate patrons and contact a manager for potential problems.
Answer questions regarding the menu and beverages served in the restaurant.
Pick-up and stock linen and other supplies.
Keep work area and dining room clean and orderly, picking up rubbish and wiping spills.
Potentially input food and beverage orders in the POS system.
Recommend the resort’s restaurants and facilities to guests.