Manta AM Service Attendant (Full Time)
Mauna Kea Resorts•Waimea, HI
•Onsite
About The Position
Perform any combination of duties to facilitate food service, including carrying dirty dishes, replacing table linen, setting tables, cleaning and polishing equipment, and assisting waitstaff in serving guests. This role is responsible for the cleanliness of the dining room area and may involve transferring food and dishes between floors. The position requires a warm and friendly demeanor, the ability to answer menu questions, and to handle stressful guest situations.
Requirements
- Department of Health TB clearance
- Read and write to perform job duties
- Must be pleasant, friendly and smiling
Responsibilities
- Perform any combination of duties to facilitate food service
- Carry dirty dishes from dining room to kitchen
- Replace soiled table linen and set tables with silverware, glassware, and china
- Clean and polish equipment, such as coffee urns, cream and milk dispensers
- Assist waitstaff in setting of tables and servicing guests
- Clean and maintain the cleanliness of the dining room area
- Transfer food and dishes between floors/rooms of establishment
- Welcome and greet guests in a warm and friendly manner, personalizing the service
- Pour water, coffee, tea, etc., and assist waitstaff in servicing guests
- Remove soiled linen, dishes, silverware, glassware from tables and transport to kitchen
- Refill beverages
- Replace soiled table linen and reset tables for service
- Pick-up food from kitchen and assist in serving guests
- Perform side duties before service and after restaurant service
- Consistently perform tasks as specified on sequence of service standards and SOPs
- Keep supplies stocked in his/her station
- Recognize and appropriately respond to irate patrons; contact manager on potential problems
- Answer questions regarding the menu and beverages served in the restaurant
- Pick-up and stock linen and other supplies
- Perform other related duties as assigned or required
- Keep work area and dining room clean and orderly; pick up rubbish, wipe up spills, etc.
- Input food and beverage orders in the POS system
- Recommend the resort’s restaurants and facilities to guests
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
