Service Associate (Part Time Teller 25-29 Hours)

First Merchants Brand•New Castle, IN

15h•Onsite

About The Position

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Requirements

High School Diploma or Equivalent.
3 months of sales, cash handling, or related experience.

Responsibilities

Provide excellent customer service by responding to customer requests for banking transactions.
Answer customer inquiries and problems with solutions that meet the customer’s current needs.
Continually build customer loyalty and customer advocates.
Balance cash, daily transactions, vault and ATM.
Understand and ensure compliance, regulations and reporting.
Follow information security policy and verification procedures to protect customer privacy.
Assist with opening and/or closing banking center.
Actively participate in a high performing sales environment by selling bank products, making customer referrals and other activities to support the goals.
Know about all bank products.
Participate in daily/weekly meetings and coaching sessions.