Service Associate III - Highland Heights

Stock Yards Bank & Trust • Highland Heights, KY

9d • Onsite

About The Position

This role actively supervises tellers at a branch location to ensure customer banking transactions are completed in a timely manner, sales opportunities are acted upon, and behavior is friendly and professional. The position supports the mission, vision, and philosophy of the Bank, complies with all organizational policies and procedures, and supports functions that maintain compliance with regulatory agencies.

Requirements

• High School Diploma or GED Equivalent
• 6 months of teller experience
• Good written and verbal communication skills
• Proven decision-making ability
• Proven ability to supervise and work well with others
• Professional appearance and demeanor
• Must be dependable

Responsibilities

• Exemplify our 212 commitment to service
• Perform all duties of a Service Associate II
• Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions
• Supervise all Service Associate activities, including customer service efforts, balancing success, and maintenance of work areas
• Perform various branch level audits of cash and cash handling equipment
• Approve checks and deposits according to SYB check cashing and hold waiver policies
• Balance ATM
• Order and ship money to maintain proper inventory and fill coin and currency orders
• Participate in the interviewing process and hiring decisions
• Provide ongoing training, feedback and input to Office Manager on Service Associate performance reviews
• Participate in weekly team meetings
• Communicate procedural changes or update to the staff

Benefits

• 401(K) with a company match of up to 6%
• ESOP employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Cancer/Disease insurance
• Accident insurance
• Flexible Spending Accounts
• Flexible Savings Accounts
• Health Savings Accounts
• Bank paid Life/AD&D insurance
• Voluntary Life/AD&D insurance
• Bank paid Short-Term and Long-Term Disability insurance
• Employee Stock Purchase Plan
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED