Service Asset Manager

BEUMER Group • Somerset, NJ

17h • Remote

About The Position

The Service Asset Manager is responsible for driving lifecycle planning, modernization strategy, and long-term value growth of the company’s installed base of intralogistics automation systems. This role serves as the central owner of asset data, lifecycle intelligence, and modernization planning, working cross-functionally with Service Directors, Service Operations, and Sales to ensure customers’ systems remain reliable, up-to-date, and aligned with evolving operational needs. The position plays a critical role in transforming installed base data into actionable service strategies, enabling proactive lifecycle management, modernization opportunities, and sustainable service revenue growth. Primary objectives include driving effective lifecycle planning for customer assets across the installed base, enabling installed base growth through modernization, upgrades, and replacement strategies, and ensuring accurate, comprehensive visibility of assets and lifecycle status across the service organization.

Requirements

• Bachelor’s degree in Engineering, Supply Chain, Business, or a related field (or equivalent experience).
• 7+ years of experience in asset management, lifecycle management, obsolescence management and installed base management service management, within industrial automation, intralogistics, or related industries
• Strong understanding of long-life industrial systems and service-based business models
• Experience working with asset databases, CMMS, ERP, or service management tools

Nice To Haves

• Experience in intralogistics automation (AS/RS, conveyors, sortation, AGVs/AMRs, warehouse control systems)
• Familiarity with modernization and retrofit strategies for industrial automation systems
• Experience supporting service sales or installed base development initiatives
• Knowledge of lifecycle cost analysis and asset risk assessment

Responsibilities

• Maintain and govern the asset registry and lifecycle database for all customer systems and equipment
• Ensure asset data accuracy, completeness, and ongoing updates across the installed base
• Define and manage asset lifecycle stages, including commissioning, maturity, obsolescence, and end-of-life
• Develop multi-year lifecycle, modernization, and replacement plans for customer systems
• Identify aging, obsolete, or high-risk assets and propose mitigation or upgrade strategies
• Partner with technical and service teams to define standard modernization and upgrade offerings
• Support the growth of service and modernization revenue by identifying opportunities within the installed base
• Collaborate with Sales and Service Directors to align lifecycle plans with commercial strategies
• Provide lifecycle insights and asset intelligence to support customer proposals and business cases
• Work closely with Service Directors to align asset strategies with regional and customer-specific service plans
• Coordinate with the Service Operations Manager to ensure lifecycle strategies are operationally feasible
• Partner with Sales to support customer engagement, forecasting, and pipeline development related to modernization and replacement
• Develop dashboards and reports related to asset health, lifecycle status, and modernization pipeline
• Track KPIs related to installed base coverage, lifecycle risk, and upgrade penetration
• Provide regular updates and recommendations to the Senior Service Manager

Benefits

• Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
• 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
• Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
• Ancillary Insurances: Including vision, accident, and critical illness insurance.
• Generous Paid Time Off: Achieve the optimal work-life balance.
• Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
• Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees