Service Appointment Scheduler

Grand Design RV • Elkhart, IN

1d • Onsite

About The Position

Grand Design RV is currently sourcing a Service Appointment Scheduler. As a Grand Design Team Member in this role, you will be responsible for assisting various internal departments with scheduling service factory appointments.
Founded in 2012, Grand Design has become one of the fastest-growing RV brands in history and is consistently rated among the highest quality RV manufacturers in North America. Case in point? August 2023 was cause for celebration after Grand Design produced its 250,000th recreational vehicle. "Reaching this mark is not just a testament to the hard work and vision of our incredible team, but it is also a reflection of the trust and loyalty our customers have placed in us," (Don Clark, President and CEO).
"We strive for nothing less than customers for life." As our journey continues, Grand Design remains focused on its mission: to lead the industry in quality and innovation, while fostering a family-like connection among our team members, customers, and dealers.
That's our story and our journey. What's yours?

Requirements

• High School diploma or equivalent
• RV knowledge preferred
• Computer experience
• Ability to resolve conflicts and multi-task
• Time management skills
• Excellent communication, organization, and documentation skills
• Proficient in Microsoft Excel and Outlook Email

Responsibilities

• Schedule factory service appointments
• Create various internal reports
• Review bill of materials (BOM) and prints
• Communicate and collaborate with other departments within the company

Benefits

• Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
• Health Savings Account (HSA)
• 401(k) with match
• Employee Stock Purchase Program
• Tuition Reimbursement
• Holiday and Vacation Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED