Service and Support Administrator Supervisor
About The Position
At Hamilton County Developmental Disabilities Services, we believe everyone deserves the opportunity to live a full and meaningful life. Our team makes that possible every day — and we're looking for people who want their work to matter. We are committed to building a team as diverse as the people we serve, where every member feels valued, supported, and set up to succeed. You'll thrive here if you: Are driven by purpose and find fulfillment in improving the lives of others Communicate clearly and compassionately — in writing and in person Want to grow within an organization that invests in its people and its community
Requirements
- Bachelor's degree required; master's preferred, in psychology, special education, human services, or related field
- Four years of full-time supervised, paid work experience in programs or services for individuals with developmental disabilities
- Ability to travel within Hamilton County as needed
- Must be able to pass criminal background checks , driver's abstract, and various abuser registry checks
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Nice To Haves
- Master's degree preferred
Responsibilities
- Provides supervision, technical assistance, and support to staff in the day-to-day provision of services to individuals with developmental disabilities
- Assists in planning and implementing orientation, training, and ongoing staff development opportunities for assigned staff
- Oversees allocation of funding to individuals served in the regional area.
- Ensures quality services are provided to individuals served.
- Conducts regular team meetings to discuss cases, provide training, and strategize for service improvement
- Monitors and audits paperwork and financial obligations completed by SSA staff
- Assists the SSA Director and SSA Manager in determining the goals and objectives of the office
- Participates in office teams to identify problems, propose solutions, and assist in developing policies, procedures, or guidelines to address issues
- Assists individuals served in selecting a service and support administrator
- Collects data, information, and statistics to assist in the preparation of required reports
- Periodically acts as a backup to the assigned on-call SSA
- Performs additional duties as assigned.
Benefits
- Competitive Pay
- Starting salary is based on experience: $38.50/hr ($72,500.00/yr) with no experience, up to $48.13 /hr ($90,700.00/yr) with 10+ years in the same role.
- Salaried role paid bi-weekly.
- Work-Life Balance
- 36.25-hour full-time work week
- Flexible scheduling and hybrid work-from-home options, 1 day per week in-office requirement (minimum, more days may be required depending on business needs).
- Starting vacation accrual of 3 weeks/year, with 1 week available immediately upon hire
- 3 personal days per year
- 15 sick days allocated upon hire; accrue at 15 days per year after year one with unlimited accrual
- Outstanding Benefits
- Medical, Dental, and Vision coverage; HRA available for those who opt out of medical coverage
- FREE medical care and prescriptions through Marathon Health
- Employer-paid life insurance
- Tuition reimbursement and Public Service Loan Forgiveness (PSLF) eligibility
- Wellness incentives and a robust Employee Assistance Program
- Ohio Public Employees' Retirement System (OPERS): 10% employee / 14% employer contribution
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What This Job Offers
Job Type
Full-time
Career Level
Manager
