Service and Product Assistant

Fairview Health Services•Edina, MN

5h•Onsite

About The Position

Fairview is seeking a Service and Product Assistant to join our team at M Health Fairview Southdale Hospital. This is a full-time, benefit-eligible position scheduled for 64 hours every two weeks. As a member of our team, you will play an important role in supporting patient care through the timely distribution, management, and delivery of supplies and products throughout the hospital. This position is represented by the SEIU union.

Requirements

High school diploma or 2 years of experience

Responsibilities

Receive, deliver, replenish, clean, and maintain supplies/equipment/linen/forms including stat room, patient rooms, inventory locations, and other areas, as appropriate.
Assist with maintaining adequate inventory levels of equipment and supplies. Understanding of inventory control concepts with the ability to calculate par levels and adjust levels as necessary.
Identify product name, purpose, and connection (if any) with other products.
Coordinate the delivery of items arriving at the dock; assemble apply/remove properly tag/transmitter, and log into computer.
Respond to user/Materials Support Center requests for equipment/supplies/linen/forms with special attention to emergency request.
Assure that excess inventory in totes is accounted for, documented, and properly routed.
Match instruments from the Central Processing Center (CPC) to surgical supply pathway packs and linen packs.
Conduct cycle counts on a routine basis, identifying inventory require adjustments.
Assure appropriate rotation of rental equipment.
Locate/remove products due to product recall/product change.
Perform gross decontamination of instruments, clean, rinse, and properly route utensils. Decontaminate and clean patient care equipment such as, but not limited to: IV pumps’ sequential compression devices; syringe pumps’ warmers; respiratory care equipment; blood pressure apparatus’ walkers’ commodes orthopedic apparatus; case carts etc. Decontaminate and clean laboratory glassware; general laboratory waste; etc.
Monitor a replace disinfectant in sinks and automatic equipment.
Answer telephones as needed.
Operate computer for supply requests, equipment requests, equipment tracking, productivity reporting, etc.
Follow established policies and procedures.
Differentiate between requests; urgent, routine, and emergency (life threatening) for products, supplies, and equipment. Respond to requests and according to priority of emergency, urgent and routine, prioritize patient related needs first.
Differentiate between supply usage, routine, special cause, patient volume change and cyclical changes. Alerts Inventory Specialist to inventory variances, stock-outs, and defects, etc.
Prioritize meeting inventory needs and patient care needs so there are no short term or long-term negative impacts.
Demonstrate effective communication skills by listening respectfully, giving balanced feedback directly and honestly, talking with others to clarify differences and utilizing first party communication.
Collaborate with nursing staff and SPAN staff in making unit inventory decisions.
Follow through on caregivers inquires, requests, complaints. Keep caregiver up to date about progress of request.
Maintain and assure patient confidentiality
Other duties as requested and required.
Meets all role-related and age-specific competencies.