Service and Measure Technician

1-800 Hansons LLCTroy, MI
$25 - $28Onsite

About The Position

HANSONS is seeking a motivated, detail-oriented Service & Measure Technician to join our growing team in Troy, MI. This full-time role combines residential home improvement measuring, service work, customer support, and technology-driven field operations. If you have experience with windows, roofing, exterior home improvements, and enjoy solving problems while helping homeowners, we want to hear from you.

Requirements

  • Valid driver's license required
  • Clean driving record required
  • Ability to safely operate a company vehicle during work hours
  • Ability to pass pre-employment screening as required
  • Minimum 2 years of professional experience installing and/or servicing residential windows and roofing systems
  • Strong attention to detail and measurement accuracy
  • Ability to troubleshoot and resolve service-related issues independently
  • Comfortable using technology including: iPads and mobile applications, CRM systems, AI-powered tools and software, Basic computer applications and data entry
  • Ability to learn and adapt to new technology platforms and processes
  • Excellent customer service and communication skills
  • Strong organizational and time-management skills
  • Ability to work independently while supporting a team environment
  • Comfortable working on ladders and around residential job sites
  • Ability to lift, carry, and maneuver materials and equipment as needed

Nice To Haves

  • Experience with residential construction, remodeling, or exterior home improvements preferred

Responsibilities

  • Verify and confirm measurements for residential home improvement products, including replacement windows
  • Perform service and warranty-related work on residential homes
  • Clean gutters and perform routine maintenance tasks
  • Recaulk windows and exterior penetrations
  • Replace window sashes and other window components
  • Diagnose and resolve minor service issues
  • Communicate professionally with homeowners regarding service visits, findings, and solutions
  • Document measurements, service notes, photos, and completed work accurately
  • Utilize company-issued iPads and mobile applications to manage daily work assignments and documentation
  • Navigate CRM systems to review customer information, update job statuses, and communicate service outcomes
  • Leverage company technology and AI-powered tools to improve efficiency, accuracy, and customer service
  • Operate company vehicle safely and professionally
  • Maintain a clean and organized work environment while representing the company in customers' homes

Benefits

  • Earn up to $28 per hour
  • Weekly pay via direct deposit
  • Company vehicle provided during work hours
  • Full-time, year-round employment
  • Monday-Friday schedule
  • Health benefits eligibility after 30 days
  • Holiday pay eligibility after 30 days
  • 401(k) with company match eligibility after 90 days
  • Paid Time Off eligibility after 90 days
  • Unlimited rollover of unused accrued PTO hours each year
  • Career advancement opportunities with a growing national company
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