Service Advisor
Lithia & Driveway•Yorkville, NY
•Onsite
About The Position
Dealership: L0747 Chrysler Dodge Jeep Ram of Utica Yorkville Chrysler Dodge Jeep Ram NOW HIRING: AUTOMOTIVE SERVICE ADVISORS Schedule: Open availability required, including Saturdays If you thrive in a fast-paced environment and enjoy helping customers while maximizing earning potential, this is your opportunity to join a high-performing service team focused on customer satisfaction and long-term relationships.
Requirements
- Previous Service Advisor experience preferred
- Automotive technician background is a plus
- Strong communication and customer service skills
- Solid understanding of vehicle systems and maintenance
- Team-oriented mindset with a drive to succeed
- Valid driver’s license and clean driving record
- High school diploma (or equivalent), 18+
Responsibilities
- Act as the primary liaison between customers and technicians
- Identify vehicle concerns and recommend appropriate services
- Prepare accurate estimates for parts, labor, and repairs
- Write and manage repair orders (ROs) from start to finish
- Communicate additional service needs based on inspections
- Verify and process warranty and service contract coverage
- Keep customers informed on timelines, costs, and service updates
Benefits
- Medical, Dental, and Vision coverage
- Paid Time Off & Holidays
- 401(k) with company participation
- Employee Stock Purchase Plan
- Paid Life Insurance & Disability coverage
- Ongoing training through Lithia Learning Center
- Vehicle purchase discounts & wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
