SERVICE - SERVICE ADVISOR

Lonestar Truck Group • Tyler, TX

15h • Onsite

About The Position

The Service Advisor is responsible for communicating with the customer and the shop foreman to ensure repair is completed as wanted by the customer. The Service Advisor position is a key position as it should be the final contact for the customer and the customer should be satisfied with the service provided.

Requirements

• Ability to type 25 words per minute
• Ability to drive a tractor
• Clean MVR Record

Nice To Haves

• One-year certificate from a college or technical school.
• Six months to one year related experience and/ or training; equivalent combination of education and experience.

Responsibilities

• Communicate with the customer with the intention of being able to repeat the customer’s request to the shop foreman both verbally and in written form.
• Ensure communication is aligned with Elite Support standards.
• Completes transaction by obtaining payment when repairs have been completed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree