Service Advisor

Lithia & DrivewayWesley Chapel, FL
Onsite

About The Position

Wesley Chapel Toyota, a proud recipient of Toyota’s President’s Award and recognized as one of Automotive News’ Best Dealerships to Work For in 2023, 2024, and 2025, is seeking a skilled, results-driven professional to join its award-winning service team! If you are motivated and dedicated to achieving success, Wesley Chapel Toyota would like to meet you! This is a great opportunity to join a growing Fortune 500 company and sell a world-class brand. Let us help you achieve your personal and professional goals. Make a career change with a company and management that is invested in your success!

Requirements

  • Experience as an automotive Service Advisor.
  • Active listening skills to assess needs and relate technical information back to the customer.
  • An understanding of the mechanical and technical
  • Computer proficiency.
  • Excellent written and oral communication skills.
  • Strong attention to detail.
  • Team player
  • Polished and professional
  • Valid Driver’s License with acceptable driving record
  • High School graduate or equivalent, 18 years or older required.

Nice To Haves

  • Toyota brand experience, a plus!
  • Experience with CDK a plus!

Responsibilities

  • Be attentive and provide excellent customer service.
  • Resolve customer concerns and keep customers abreast of vehicle status.
  • Work with technicians and make recommendations to customers.
  • When appropriate, present a maintenance program that will fit the customer's needs.
  • Build and maintain long-lasting customer relationships.
  • Represent Wesley Chapel Toyota’s stellar reputation in a polished and professional manner.
  • Have fun!

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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