Service Advisor - STELLANTIS

Fitzgerald Auto Mall of Clearwater•Clearwater, FL

4h•Onsite

About The Position

Fitzgerald Auto Mall is currently looking to hire a Stellantis Automotive Service Advisor. This role requires a strong sales performance and a proven track record of customer satisfaction. The position offers competitive compensation including salary, monthly commission, and multiple incentive programs within a clean, organized, and structured work environment. The service department is high-volume, providing significant opportunity for growth.

Requirements

Previous automotive service advisor experience is REQUIRED.
Qualified applicants will have a track record of high performance.
History of strong customer satisfaction scores.
Demonstrate ability to be trained on OEM process and procedure.
Integrity
A positive attitude
Passion to succeed
Willingness to learn

Nice To Haves

Reynolds and Reynolds experience is a plus.

Responsibilities

Writing repair orders for both customer pay and warranty repairs.
Secure agreement from clients prior to all repairs.
Clearly explain the requested service on every car.
Thoroughly estimate the time and cost of every repair.
Advise clients on the proper care for their vehicle, including maintenance.
Monitor the progress of client vehicles throughout the day and update clients on status.
Greet customers in a timely manner.
Schedule service appointments.
Test drives vehicles when required.
Verify all final invoices and reconcile work performed and charges.