Service Advisor

Bob Weaver Auto • Pottsville, PA

10h • Onsite

About The Position

Bob Weaver Auto is hiring a Service Advisor to help customers through the vehicle service process from start to finish. This role is ideal for someone who communicates well with people, stays organized in a fast-paced environment, enjoys solving problems and helping customers, and can confidently recommend needed maintenance and repairs. The company is a busy, family-owned dealership with a strong reputation and a growing service department, offering a long-term career opportunity. Automotive experience is helpful, but strong customer service or sales experience can also translate well.

Requirements

• Strong communication and people skills
• Dependable and organized
• Positive attitude and team mindset
• Comfortable multitasking in a fast-paced environment
• Basic computer skills
• Valid PA driver’s license

Nice To Haves

• Automotive experience
• Strong customer service experience
• Strong sales experience

Responsibilities

• Greet customers and check vehicles in for service
• Listen to customer concerns and document repair needs
• Schedule appointments
• Communicate with technicians and customers throughout the repair process
• Recommend maintenance and repair services
• Prepare estimates and finalize repair orders
• Help create a positive customer experience

Benefits

• Health, Dental & Vision benefits
• 401(k)
• Employee vehicle discounts
• Flexible repair payment plans
• Free college tuition opportunities through Strayer University for eligible employees/family members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed