Service Advisor

Super Service Auto Shops • Placentia, CA

4d • Onsite

About The Position

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We were voted the Best Multi-Shop Auto Repair shop in the country because we are a clean, professionally run, state of the art auto repair shop. The service advisor, service writer or service manager who will also write service will write 10-20 cars a day. The automotive service advisor / writer will work closely with a team of the best ASE Certified Master Technicians in California. The service advisor, service writer or service manager will also order parts, answer the phone, deal with returns etc.

Requirements

• Extremely friendly.
• At least 5 years experience as a professional service writer.
• Able to sell value (no order takers).
• Able to multi-task.
• Able to touch type 30 words per minute.
• Reliable (we are open at 7:30 and close at 5:30).
• Clean driving record.
• Clean cut appearance.
• Clean Driving Record: 1 year (Required).
• Auto Repair / Service: 5 years (Required).
• Sales / Customer Service: 1 year (Required).

Nice To Haves

• ASE Certification (Preferred).

Responsibilities

• Open and Close.
• Greet customers in a friendly manner.
• Establish a relationship with the customer.
• Write up customers.
• Arrange shuttle pick up.
• Look up labor and parts.
• Recommend needed repair.
• Close out customer.
• Handle returns and customer service issues.
• Order parts.
• Answer the phone.
• Deal with returns.

Benefits

• Up to 2 weeks paid vacation.
• Sick days.
• 401(k).
• 401(k) matching.
• Dental insurance.
• Employee discount.
• Health insurance.
• Life insurance.
• Paid time off.
• Tuition reimbursement.
• Vision insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed