Service Advisors

Clay Cooley Auto Group • Dallas, TX

7d • Onsite

About The Position

CDJR Dallas is excited to welcome motivated and customer-focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.

Requirements

• Flexible availability to meet business needs
• Sales experience with automotive industry knowledge
• Basic computer proficiency and ability to navigate software systems
• Ability to complete onboarding in a timely manner
• Ability to stand, walk, or sit for extended periods (up to 5 hours)
• Strong verbal and written communication skills
• All applicants must be at least 18 years of age and legally authorized to work in the United States.
• A valid driver's license is required
• Candidates must successfully complete all pre-employment screening processes.

Responsibilities

• Advise customers on recommended maintenance and repairs, including costs and service options
• Maintain accurate customer and vehicle records, invoices, payments, and warranty verification
• Promote additional services and products to support service department revenue goals
• Schedule service appointments and prepare detailed repair orders with technicians
• Verify insurance information and coordinate loaner vehicles as needed
• Provide timely service updates and communication throughout the repair process

Benefits

• Paid time off (PTO) and Holiday pay
• Company paid life insurance
• Health and wellness plans
• Medical, dental, vision, and supplemental insurance
• Flexible Spending accounts
• Financial retirement plans WITH COMPANY MATCHING 401K and ROTH
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed