Service Advisor

QUIRK AUTOMOTIVE GROUP•Quincy, MA

1d•$60,000 - $1,000,000•Onsite

About The Position

Quirk Auto is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk Auto has opportunities for inspired and motivated individuals who have the desire and passion to succeed. We want to speak with you regarding a career in automotive service.

Requirements

Excellent interpersonal skills
Must demonstrate a positive attitude and strong willingness to learn
Must have excellent computer skills
All employees must pass Quirk's pre-employment background check, drug test, physical and motor vehicle record check (when applicable to position)

Nice To Haves

Prior sales experience preferred but not required
High School Diploma or College Degree preferred but not required

Responsibilities

Greets customers in a timely, friendly manner
Writing Repair Orders and explaining charges
Performing vehicle walk around and documentation of customer concerns
Provides a complete and accurate written cost estimate for labor and parts
Check the progress of repair throughout the day
Contacts customers regarding any changes in the estimate or time impacts
Maintains strong customer satisfaction
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications
Follows all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisor