Service Advisor

Boaters World Marine Centers • Lake Placid, FL

11d • Onsite

About The Position

Boater’s World Marine Centers is expanding its service department in Lake Placid, FL and is actively hiring a Marine Service Advisor. This is their flagship Florida store, with high unit volume and a steady flow of service work. The Service Advisor will operate as the primary Service Writer, giving them full ownership of their lane and direct impact on both customer experience and shop performance. The company is prioritizing Florida-based candidates or those ready to relocate immediately. This role offers a high-activity position where one can stay busy, earn based on performance, and take ownership of their work. Lake Placid offers a lower cost of living, less traffic, and a more relaxed pace of life while working at one of the busiest marine dealerships in the region. It’s an opportunity to build a career without the stress of a major metro market.

Requirements

• 1–3 years of Service Writer / Service Advisor experience (marine or powersports preferred)
• General knowledge of boats, marine engines, or similar equipment
• Experience with dealership systems (Lightspeed preferred)
• Strong communication, organization, and multitasking ability
• Comfortable working in a fast-paced, high-volume environment
• Customer-focused mindset with strong problem-solving skills
• Ability to manage your own workload and take ownership of results
• Team-oriented with a proactive, accountable approach

Responsibilities

• Greet customers and provide a professional, customer-first experience
• Document repair needs, unit condition, and service history
• Create accurate repair orders and estimates using Lightspeed
• Communicate job status, timelines, and approvals throughout the process
• Coordinate closely with technicians, parts, and vendors
• Identify and recommend additional service and maintenance needs
• Manage your service lane from intake through completion and follow-up

Benefits

• Relocation assistance may be available for qualified candidates
• Base pay plus performance-based earnings tied to repair orders written under your name
• Growing organization with advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed