Service Advisor - Commission-Based | Genesis of Portland
About The Position
You are an experienced Service Advisor who values consistency, professionalism, and long‑term career growth. You thrive in a commission‑based role where motivation and performance directly impact your earning potential, and you take pride in delivering exceptional customer service. With a proven track record of stability and success, you’re looking for a place where your skills are valued and your contributions make a real difference. In this role, you’ll serve as a key liaison between the Service Department and guests—clearly communicating vehicle needs, setting expectations, and ensuring a smooth, high‑quality service experience. The more driven and customer‑focused you are, the stronger your results will be. You’ll join Genesis of Portland, located in SW Portland and proudly the only Genesis dealership in Portland—and the first ever. Known for strong operational stability and minimal turnover, this is a rare opportunity to become part of a close‑knit, high‑performing service team that values long‑term relationships and excellence.
Requirements
- Exceptional communication, customer service, and relationship-building skills
- CDK experience is a must!
- Tech Savvy. Must be proficient in computer navigation working with multiple programs at once
- Must be at least 18 years of age
- Have a valid driver's license
- A clean driving record
- Able to pass a criminal background check and drug screen
Responsibilities
- Helping customers with the service on their vehicles
- Follow up to help customers if they have issues or concerns
- Work closely with other departments within the dealership
- Reviewing inspection reports with customers
- Provide an excellent customer service experience
Benefits
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance
- Employee Assistance Plan
- Text-based Telehealth
- Short and Long-Term Disability
- Critical Illness
- Accident insurance
- Pet insurance
- Additional life insurance for you and your family
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
