Service Advisor
Meineke•North Little Rock, AR
•Onsite
About The Position
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Requirements
- High school diploma or GED required
- Valid state-issued driver’s license and clean driving record are required
- At least two years of experience as an automotive service writer or service advisor is required.
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.
Nice To Haves
- bachelor’s degree preferred
- Experience as an automotive service manager is preferred
Responsibilities
- Answer phone calls and book appointments
- Complete Customer check in process
- Provide exceptional customer service on a daily basis
- Review digital inspections to send to customers
- Prepare and build work RO's based on findings
- Ensure repairs and maintenance tasks are completed in a timely manner
- Communication with technicians on services needed.
- Maintain a clean and inviting environment for the customer experience
Benefits
- Competitive salary
- Opportunity for advancement
- Dental insurance
- Health insurance
- ongoing training and development programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
