Service Advisor at Columbus Auto Mall
About The Position
Jeff Wyler Columbus Auto Mall is seeking a highly motivated and customer-focused Service Advisor to join our team. This role is ideal for individuals who excel at providing exceptional customer service, possess strong automotive knowledge, and can efficiently coordinate vehicle service processes. At the Jeff Wyler Automotive Family, culture comes first, and we offer top pay, competitive benefits, and real opportunities for career growth, with a commitment to promoting from within. We are a stable, people-first company that rewards hard work, values teamwork, and invests in its employees.
Requirements
- Previous Customer Service Experience required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Must love working with people
- Adaptability
- Works well in a collaborative, results-driven setting
- All applicants must demonstrate the ability to pass pre-employment testing, including a background check, MVR, and drug screening.
Nice To Haves
- Previous Service Advisor a Plus
- 401k
Responsibilities
- Greet customers and assess their vehicle service needs professionally and courteously
- Provide clear and accurate service recommendations and cost estimates
- Ensure time management and a high quality of work
- Act as a liaison between customers and technicians, ensuring efficient communication
- Maintain detailed records of service history and customer interactions
- Ensure high levels of customer satisfaction through follow-ups and problem resolution
Benefits
- Competitive Compensation
- Comprehensive Benefits; Health, dental, and retirement plan and much more!
- Career Growth; Real opportunity for growth
- State-of-the-Art Facility
- Team-Oriented Culture; Supportive colleagues and a customer-first approach
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
