Auto Service Advisor
Kunes Auto Group•Woodstock, IL
•$90,000•Onsite
About The Position
Kunes Auto Group is seeking a customer-oriented, Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service department, ensuring their vehicles receive top-notch care. You’ll assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way.
Requirements
- 1-2+ years experience as a Service Advisor is required.
- Strong communication and organizational skills with attention to detail.
- Ability to multi-task is key
- Proficiency with computer systems and service scheduling software.
- Valid driver’s license and clean driving record.
Nice To Haves
- Auto Dealership experience is a strong plus
Responsibilities
- Greet customers warmly, assess their vehicle concerns, and record their needs.
- Prepare detailed repair orders, including labor and parts estimates, for customer approval.
- Communicate with customers about inspection results and recommend necessary corrective actions.
- Provide updates on repair progress, explain costs, and secure customer authorization for additional work.
- Schedule service appointments, ensuring a seamless and efficient process.
- Maintain high customer satisfaction standards by addressing concerns promptly.
Benefits
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401(k) retirement plan.
- Paid time off and holiday pay.
- Employee discounts on vehicles, parts, and services.
- Ongoing training and development opportunities.
- A supportive, team-oriented work environment with room for career growth.
- Daily Pay Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
