Service Advisor | Heritage Subaru Catonsville

MileOne Autogroup • Catonsville, MD

2d • Onsite

About The Position

Heritage Subaru Catonsville is seeking an experienced, energetic Automotive Service Advisor/Service Writer to join our busy Service Department. Our Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

Requirements

• 2+ years’ dealership experience in automotive service writing
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
• Working knowledge of basic car functions, characteristics, and operations

Nice To Haves

• Reynolds Ignite experience, preferred

Responsibilities

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• Schedule and manage service appointments and service estimates
• Address and resolve customer complaints

Benefits

• Competitive compensation with unlimited earning potential
• Great opportunities for career advancement
• Positive, success-driven work environment
• Training and mentoring opportunities
• health and financial benefits
• training and mentoring
• Employee Purchase Program
• the MileOne Support Fund: by Employees, for Employees
• the NextMile Scholarship Program
• an Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed