Service Advisor | Commission Based - MotoCorsa

Gee Automotive Companies • Portland, OR

3d • Onsite

About The Position

Motocorsa is seeking a motivated and customer-focused Service Advisor to serve as the primary connection between our service department and our customers. In this role, you'll help riders maintain their motorcycles, communicate service recommendations, and ensure every customer receives a premium ownership experience. This is a commission-based role with significant earning potential.

Requirements

• Previous customer service experience required
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency
• Strong organizational and follow-up skills
• Commitment to delivering outstanding customer service
• Must be 18 years or older with a valid driver’s license and clean driving record
• Able to pass a criminal background check and pre-employment drug screen

Nice To Haves

• Automotive service advisor experience preferred

Responsibilities

• Greet customers promptly and professionally
• Listen to customer concerns and accurately document service needs
• Recommend maintenance and repair services based on vehicle needs
• Prepare estimates and explain repair recommendations clearly
• Communicate with technicians regarding vehicle status and repair progress
• Keep customers informed throughout the service process
• Review completed repairs and invoices with customers upon delivery
• Maintain high levels of customer satisfaction and retention
• Meet or exceed sales, gross profit, and customer service goals
• Follow dealership and manufacturer service standards

Benefits

• Competitive commission-based pay plan
• Ongoing training and career development opportunities
• Employee discounts on parts, accessories, apparel, and service
• Employer-subsidized Medical and Dental insurance with comprehensive coverage options
• Company-paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefits, including Short and Long-Term Disability, Critical Illness, Accident, Pet Insurance, and additional Life Insurance options
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing on Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicle purchases

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed