Automotive Service Advisor
Berman Auto Group•Lincolnwood, IL
•$115,000•Onsite
About The Position
Berman Kia of Lincolnwood is looking to add a Service Advisor to join our growing team! This is a full-time, commission-based position with the potential to earn $115,000+ annually. We are seeking a customer-focused, detail-oriented individual ready to grow their career in the automotive industry.
Requirements
- 1+ year of Service Advisor experience required
- Strong interpersonal skills with the ability to build rapport and earn customer trust
- Excellent verbal and written communication skills
- Detail-oriented with the ability to accurately document service needs and recommendations
- Proficient in computer systems and automotive service software
- Ability to multitask and prioritize in a fast-paced environment
- Valid driver’s license with a clean driving record (minimum 3 years)
Responsibilities
- Greet customers promptly and professionally upon arrival
- Gather customer and vehicle information
- Listen to customer concerns and accurately document service needs
- Recommend maintenance based on vehicle age, mileage, and history
- Prepare accurate estimates for labor and parts
- Keep customers updated on repair status and timelines
- Clearly explain completed work and associated costs
- Coordinate service appointments and ensure timely completion
- Work closely with technicians, parts staff, and team members to ensure a smooth workflow
Benefits
- Competitive PTO
- Multiple low-cost medical insurance options + free telehealth
- Affordable dental, vision, and life insurance
- Short-term and long-term disability coverage
- Paid training
- 401(k) retirement savings plan
- Employee discounts on service and vehicle purchases
- Clear opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
