Automotive Service Advisor

Berman Auto GroupLincolnwood, IL
$115,000Onsite

About The Position

Berman Kia of Lincolnwood is looking to add a Service Advisor to join our growing team! This is a full-time, commission-based position with the potential to earn $115,000+ annually. We are seeking a customer-focused, detail-oriented individual ready to grow their career in the automotive industry.

Requirements

  • 1+ year of Service Advisor experience required
  • Strong interpersonal skills with the ability to build rapport and earn customer trust
  • Excellent verbal and written communication skills
  • Detail-oriented with the ability to accurately document service needs and recommendations
  • Proficient in computer systems and automotive service software
  • Ability to multitask and prioritize in a fast-paced environment
  • Valid driver’s license with a clean driving record (minimum 3 years)

Responsibilities

  • Greet customers promptly and professionally upon arrival
  • Gather customer and vehicle information
  • Listen to customer concerns and accurately document service needs
  • Recommend maintenance based on vehicle age, mileage, and history
  • Prepare accurate estimates for labor and parts
  • Keep customers updated on repair status and timelines
  • Clearly explain completed work and associated costs
  • Coordinate service appointments and ensure timely completion
  • Work closely with technicians, parts staff, and team members to ensure a smooth workflow

Benefits

  • Competitive PTO
  • Multiple low-cost medical insurance options + free telehealth
  • Affordable dental, vision, and life insurance
  • Short-term and long-term disability coverage
  • Paid training
  • 401(k) retirement savings plan
  • Employee discounts on service and vehicle purchases
  • Clear opportunities for career advancement
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