Service Advisor

Dave Wright Nissan Subaru • Hiawatha, IA

1d • Onsite

About The Position

Dave Wright Nissan Subaru, a recipient of the 2026 TIME Dealer of the Year Award and voted 'Best Dealership to Work For' 12 times, is rapidly growing and promotes from within. As a Service Advisor, you will be the primary point of contact between the customer and the technician, managing the vehicle repair process from start to finish. This role involves greeting customers, scheduling appointments, handling all necessary paperwork, keeping customers informed about repair status and needs, and communicating effectively with technicians, management, and other departments to ensure problem resolution.

Requirements

• Comfortable using a tablet device
• Dependable
• Passion to help people
• Growth minded
• Organizational skills
• Excellent listening and communication skills
• Dynamic problem-solving abilities
• Ability to meet and exceed performance goals
• Valid driver’s license

Responsibilities

• Be the interface between the customer and the technician for vehicle repairs
• Greet customers
• Schedule appointments
• Complete all necessary paperwork in regards to automotive repairs
• Keep the customer updated on the status of repairs and explain any repairs needed on their vehicle
• Relay all pertinent information to the technician for completion of the work
• Follow up on detail oriented tasks
• Communicate with guests, management, and other departments to solve problems

Benefits

• Excellent compensation structure
• Health, dental, vision, and life insurance
• Paid holidays, paid vacation, paid sick days
• 401k profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees