Auto Service Advisor-Portage Ford

Home Run Auto Group • Portage, WI

21h • Onsite

About The Position

The Service Advisor position at Portage Ford is responsible for generating service order estimations and quotes for customers, scheduling appointments, and maintaining an organized schedule. This role also involves conducting post-repair follow-up and customer service, explaining cost and service time requirements, and educating customers on work completed and any cost adjustments. The position requires the ability to work with limited supervision, multitask, and thrive in a fast-paced environment. Exceptional customer service skills and follow-up are essential.

Requirements

• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Responsibilities

• Generate service order estimations and quotes for customers
• Schedule appointments, and maintain an organized schedule
• Conduct post repair follow up and customer service
• Explain any cost & service time requirements
• Educate customers on work completed and any cost adjustments
• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Benefits

• COMPETITIVE SALARY!!
• Love where you work!
• Health, Dental & Life Insurance
• Short Term Disability Insurance
• 401K with company match
• Vacation & Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed