Ford Quick Lane Service Advisor

Kendall Dealership Holdings•Bend, OR

11d•Onsite

About The Position

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon. We are looking for a Service Advisor to join our Service team in the Express Service Department. At Ford Bend our Service department is a fast-paced environment serving clients throughout the community.

Requirements

High level customer service experience
Ability to demonstrate time management
Strong work ethics
Strong communication skills
Ability to make recommendations and prioritize items in order of importance for our customers
A valid driver’s license and a good driving record are required.

Nice To Haves

Knowledge of automobile repair and maintenance is preferred.

Responsibilities

Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance
Verifying work was properly performed and diagnosed
Researching vehicle history to make educated recommendations
Inputting and maintaining customer information
Complete work tasks in an efficient and organized manner
Using telephone, email, and chat systems to communicate with customers throughout the day
Scheduling service appointments

Benefits

Competitive pay plan
Substantial bonus program
Career path development opportunities
Competitive paid time off
Shop Manager on-site for assistance
Fair dispatching and teamwork environment
Large loyal customer base
Experienced and loyal service technicians
Clean/Safe shop with the equipment you need to get the job done
Discounts on parts, service and vehicle purchases for you and your immediate family
Medical, Dental and Vision insurance
Paid Life insurance
401(k) plan with Fidelity
Accident and Illness supplemental plans