Service Advisor
Dennis Dillon Auto Group•Boise, ID
•Onsite
About The Position
We are looking for a hard-working individual with the willingness to succeed in a fast-paced, high-volume store. Must be reliable, customer service-oriented, and multi-tasking is a must. Only serious candidates to apply, prior experience is recommended. CDK experienced with prior automotive background a plus!
Requirements
- Prior experience as a service advisor recommended
- Willing to work long hours
- Willing to undergo drug-screen, background check, and DMV check
- Ability to maintain accurate records
- Strong communication and customer service skills
- Excellent attention to detail
Nice To Haves
- CDK experience
- Prior automotive experience
Responsibilities
- Greet customers and assess their service needs, providing excellent customer service throughout the process.
- Prepare detailed service estimates and communicate repair options clearly.
- Coordinate with service technicians to ensure timely and accurate vehicle diagnostics and repairs.
- Maintain accurate records of services performed and follow up with customers post-service.
- Stay informed about automotive technology and service trends to provide knowledgeable advice.
- Upsell additional services and products to enhance customer satisfaction and dealership profitability.
Benefits
- Highly competitive pay
- Fun and friendly work environment
- Company sponsored health coverage
- Voluntary dental and vision coverage
- Short term disability/accident coverage
- 401(K)
- Paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
