Service Advisor 3:30pm - 11:30pm Mon-Fri
About The Position
We're hiring a LATE EVENING SHIFT Service Advisor to join our team at Sunset Ford. SHIFT HOURS = 3:30pm to 11:30pm Monday - Friday. Base wage of $52,000 plus multiple Monthly Bonus opportunities. This is an HOURLY position PLUS Monthly Commission for customer satisfaction and performance related metrics. Do you want to be rewarded for your hard work, experience, and expertise? At Sunset Auto Group, our Service Department is growing, and we have the need for a strong Service Advisor to manager our evening shift which means opportunity for financial rewards for you. Previous related experience is required for this position.
Requirements
- Service Advisor / Automotive Experience Required
- Valid Driver's license and clean driving record
- Able to work efficiently and multi-task in a fast-paced environment.
- Strong written and oral communication skills
- Excellent computer and typing skills
- Organized
- Enjoy talking to people
- Customer handling skills
- Technology / Bluetooth phone savvy
- Applicants must be willing to submit to a pre-employment background check and drug test.
- Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Nice To Haves
- Opportunity to grow your pay!
Responsibilities
- Greet customers and assist them with any inquiries.
- Consult with customers on applicable service specials and present service menus
- Document services declined and ask for follow-up on future service considerations
- Keep customer informed on completion times, service expenses, and possible changes
- Create and present repair estimates, dictating immediately needed services and future needed services
- Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
- Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
- Build strong relationships with the customers
- Hold Technician staff accountable to safe and honest repairs to uphold quality
- Close and Lock up building when shift is complete
Benefits
- Pension Retirement Immediate and Automatic Enrollment, plus 401k Option
- 100% PAID Employee Medical, Dental, & Vision Insurance for full time employees!!!
- PAID vacation
- Weekends Off
- Yearly scheduled Performance Reviews
- Competitive Hourly Pay plus Monthly Sales Bonus
- Team Atmosphere
- Employee Discounts on Parts & Service
- Employee Pricing on New & Used Cars
- Referral Hiring & Purchasing Bonuses!
- Paid Training and Certifications Transferable to any Ford store
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
