Service Advisor at Lincoln of Cincinnati

Kenwood Dealer Group • Cincinnati, OH

2d • Onsite

About The Position

Lincoln of Cincinnati has a rare opening for a Service Advisor. This role offers high earning potential, career growth, and a dynamic work environment. As a Service Advisor, you will be the bridge between our customers and our top-tier service team. You will recommend repairs and services, handle warranty concerns, and ensure every customer gets the best possible service experience, both in person and over the phone. This opportunity is ideal for individuals who thrive in a fast-paced, customer-focused setting.

Requirements

• Experience as a Service Advisor OR background in express lube, automotive customer service, vehicle repair, or sales
• Proven ability to multi-task and stay organized
• Strong communication and computer skills
• High school diploma or GED
• Strong references
• Ability to pass a background check
• Must be 18 or older

Nice To Haves

• CDK experience
• College education

Responsibilities

• Recommend repairs and services to customers.
• Handle warranty concerns.
• Ensure customers receive the best possible service experience.
• Interact with customers both in person and over the phone.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• 401(k) retirement plan with employer contributions
• Employee discounts on vehicle purchases
• Employee discounts on service repairs
• Employee discounts on maintenance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED