Ford Prineville Service Advisor

Kendall Auto Group•Prineville, OR

10d•$45,000 - $65,000•Onsite

About The Position

Kendall Auto Group is seeking a Service Advisor to join their Service team at Ford Prineville. This role is in a fast-paced service department serving clients throughout the community. The goal is to build lifelong service customers, and the Service Advisor is the first point of contact. Candidates should have high-level customer service experience, time management skills, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for customers is key.

Requirements

Valid driver's license
Good driving record

Nice To Haves

Knowledge of automobile repair and maintenance
2 years of service writing experience
Enjoy working in a fast-paced and constantly changing environment

Responsibilities

Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance
Verifying work was properly performed and diagnosed
Researching vehicle history to make educated recommendations
Inputting and maintaining customer information
Completing work tasks in an efficient and organized manner
Using telephone, email, and chat systems to communicate with customers throughout the day
Scheduling service appointments

Benefits

Competitive pay plan / no cap on earnings – annual wages typically between $45,000-$65,000
Substantial bonus program
Career path development opportunities
Competitive paid time off
Shop Manager on-site for assistance
Fair dispatching and teamwork environment
Large loyal customer base
Experienced and loyal service technicians
Clean/Safe shop with the equipment you need to get the job done
Discounts on parts, service and vehicle purchases for you and your immediate family
Medical, Dental and Vision insurance
Paid Life insurance
401(k) plan with Fidelity
Accident and Illness supplemental plans