Service Advisor
Melloy Ford•Los Lunas, NM
•Onsite
About The Position
Automotive Service Advisor – Melloy Ford (Albuquerque / Los Lunas) Melloy Auto Group is a family-owned dealership serving New Mexico for over 60 years. We’re looking for a service advisor who can manage a busy drive, communicate clearly, and keep customers informed without letting things fall apart. You’ll be working with a steady flow of customers, experienced technicians, and a process that’s built to keep work moving. You’ll also be representing Ford Motor Company products, with access to factory training and support.
Requirements
- Service advisor experience preferred (automotive strongly preferred)
- Strong communication and organization skills
- Ability to handle a fast-paced service drive without losing track of details
- Familiarity with systems like CDK or Reynolds & Reynolds is a plus
- Valid driver’s license
- Professional, reliable, and consistent
Responsibilities
- Greet customers and write repair orders accurately
- Listen to concerns and translate them into clear work instructions
- Provide estimates, timelines, and regular updates
- Recommend maintenance based on mileage, history, and condition
- Coordinate with technicians to keep jobs on track
- Close repair orders and explain completed work clearly
- Follow up with customers to ensure satisfaction
Benefits
- Base pay + commission/bonus structure
- Health, dental, and vision insurance
- 401(k) plan
- Paid time off and holidays
- Ongoing training and development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
