Gurley Leep Ford Experienced Service Advisor
GURLEY LEEP AUTOMOTIVE FAMILY•South Bend, IN
•Onsite
About The Position
Gurley Leep Ford is part of the Gurley Leep Automotive Family, a family-owned automotive group with 24 locations across five states and more than 1,500 team members. We’re looking for a motivated experienced Service Advisor to join our team and help deliver an exceptional experience from check-in to vehicle pick-up.
Requirements
- Previous automotive service advisor experience required
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Professional, positive and team-oriented attitude
- Automotive knowledge and a commitment to providing excellent customer experience
- Valid driver's license and clean driving record
- Automotive knowledge and 1 year of dealership experience required
Responsibilities
- Welcome customers and accurately document their vehicle concerns
- Recommend maintenance and repairs based on manufacturer guidelines and technician recommendations
- Prepare repair orders and provide clear estimates
- Communicate with customers throughout the repair process
- Coordinate with technicians and the service team to keep repairs moving efficiently
- Review completed work with customers and explain recommendations
- Build lasting customer relationships and encourage repeat business
Benefits
- Medical, dental and life insurance
- 401(k) with company match
- Paid time off
- Vacation savings program with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
