Service Advisor

Mike Maroone Automotive Group • Colorado Springs, CO

10d • Onsite

About The Position

Mike Maroone Chevrolet South is looking for an experienced Service Advisor who understands how to manage repair orders, communicate clearly with techs, and deliver a service experience that keeps customers coming back. This role is fast-paced, high-volume, and demands accuracy, confidence, and follow-through. Experience in a structured process environment and familiarity with Cox Automotive platforms is a plus.

Requirements

• Minimum 1 year experience as a Service Advisor in a domestic dealership or independent shop
• Valid driver's license with no more than two moving violations within the past three years
• Strong communication and relationship-building skills
• Ability to multi-task in fast-paced service drive
• Detail-oriented with solid organizational habits
• Professional appearance and customer-first mindset
• Availability for evenings and weekends as needed

Nice To Haves

• Working knowledge of DealerTrack and XTime
• Consistently strong CSI performance
• Solid understanding of manufacturer maintenance schedules
• Ability to build trust quickly and retain repeat clients

Responsibilities

• Manage repair orders
• Communicate clearly with technicians
• Deliver a service experience that keeps customers coming back
• Multi-task in a fast-paced service drive
• Ensure clean, accurate paperwork with minimal corrections

Benefits

• Exceptional pay plan
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Voluntary Life Insurance
• Short- and Long-Term Disability
• Supplemental Health
• 401(k) with Company Match
• Paid Vacation, Holidays and Sick
• Paid Training
• Associate Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed