SERVICE ADVISOR - Leif Johnson of Buda

LEIF JOHNSON FORD II LTDBuda, TX
Onsite

About The Position

Service Advisor At Leif Johnson Ford of Buda, we believe speed, precision, and hospitality can all exist at the same time. Our Service Lane is high-volume, high-energy, and customer-focused — and we’re looking for a driven Service Advisor who can keep up. This is not a desk job. This is a fast-moving service drive where your ability to communicate clearly, move quickly, and stay organized directly impacts customer satisfaction and shop performance.

Requirements

  • At least 2 years of experience as a Service Advisor in the automotive industry
  • Strong communication and interpersonal skills
  • Exceptional customer service and problem-solving abilities
  • Knowledge of automotive repair and maintenance processes
  • Ability to multitask and work under pressure in a fast-paced environment
  • Proficiency in using dealership management software and other relevant tools

Nice To Haves

  • Strong sales confidence (ethical upselling is key)
  • Ability to work quickly without sacrificing accuracy
  • Comfort using dealership systems and multi-screen computer work
  • High energy and competitive drive
  • Clear, professional communication
  • Service advisor or automotive experience preferred

Responsibilities

  • Greet customers immediately and set the tone for a fast, friendly experience
  • Write accurate repair orders for maintenance services (oil changes, tires, batteries, light repairs)
  • Confidently recommend manufacturer-recommended maintenance
  • Manage multiple vehicles at once while keeping wait times low
  • Communicate with technicians to keep work flowing efficiently
  • Close repair orders cleanly and accurately

Benefits

  • Competitive compensation packages
  • Comprehensive benefits, including medical, dental, and vision insurance
  • Opportunities for professional growth and development
  • A supportive, team-oriented work culture inspired by our Culture and Beyond initiative
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