Service Advisor

Lithia & DrivewayVerona, NJ
$64,000 - $161,000Onsite

About The Position

Dealership: L0709 DCH Montclair Acura Montclair Acura NOW HIRING: AUTOMOTIVE SERVICE ADVISORS Are you passionate about customer service and the automotive industry? We’re looking for motivated, energetic, and customer-focused Service Advisors to join our growing team! Help customers drive away with confidence while building a rewarding career with one of the industry’s leading automotive groups. Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc. Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/ High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

  • Previous Service Advisor experience preferred
  • Automotive knowledge or technician background is a plus
  • Strong communication and organizational skills
  • Positive attitude and team-player mindset
  • Valid driver’s license with acceptable driving record
  • Open availability, including Saturdays
  • High School graduate or equivalent, 18 years or older required

Responsibilities

  • Greet customers and assess vehicle service needs
  • Communicate repair recommendations clearly and professionally
  • Prepare repair orders and service estimates
  • Coordinate between customers and technicians
  • Keep customers updated throughout the service process
  • Help create an outstanding dealership experience

Benefits

  • Competitive earning potential: $64,000 – $161,000+ annually
  • Medical, Dental & Vision Insurance
  • Paid Time Off & Holidays
  • 401(k) Retirement Plan
  • Employee Stock Purchase Program
  • Vehicle Purchase Discounts
  • Career Growth & Training Opportunities
  • Supportive, high-energy work environment
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