Service Advisor
Dave Wright Nissan Subaru•Hiawatha, IA
•Onsite
About The Position
We are looking for a Service Advisor to be the interface between the customer and the technician for vehicle repairs. In this role, you will greet customers, schedule appointments, and complete all necessary paperwork related to automotive repairs. You will be responsible for keeping the customer updated on the status of their repairs, explaining any needed repairs, and relaying pertinent information to the technician. Additionally, you will follow up on detail-oriented tasks and communicate with guests, management, and other departments to solve problems.
Requirements
- Comfortable using a tablet device
- Dependable
- Passion to help people
- Growth minded
- Organizational skills
- Excellent listening and communication skills
- Dynamic problem-solving abilities
- Ability to meet and exceed performance goals
- Valid driver’s license
Responsibilities
- Be the interface between the customer and the technician for vehicle repairs
- Greet customers
- Schedule appointments
- Complete all necessary paperwork in regards to automotive repairs
- Keep the customer updated on the status of repairs and explain any repairs needed on their vehicle
- Relay all pertinent information to the technician for completion of the work
- Follow up on detail oriented tasks
- Communicate with guests, management, and other departments to solve problems
Benefits
- Excellent compensation structure
- Health, dental, vision, and life insurance
- Paid holidays, paid vacation, paid sick days
- 401k profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
