Service Advisor

Anderson Automotive Group•Asheville, NC

21h•Onsite

About The Position

Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our Nissan of Asheville site. We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process. The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success.

Requirements

Individuals with friendly and outgoing personalities
Ability to build rapport and follow up with guests throughout the service process
Possess strong communication and organizational skills
Individuals with prior sales, customer service, or hospitality experience
Valid driver’s license with acceptable motor vehicle record is required
Highschool diploma or equivalent

Responsibilities

Assist customers in maintaining vehicles according to manufacturer standards
Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance
Strong focus on providing the highest level of customer service to our guests
Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards

Benefits

A culture of caring, belonging, and respect for everyone
Managers that people want to work with
Career growth and advancement
Leadership development, innovative training and learning systems
Competitive compensation plans
401k retirement plans with company match
Comprehensive health benefits packages, including telehealth and behavioral health services
Paid employee referral, recognition, and bonus programs
Paid time off, bereavement, and vacation benefits
Industry leading maternity and paternity leave
Employee discounts on parts, service, vehicle purchases, and local entertainment