Automotive Service Advisor

Allen HondaCollege Station, TX
Onsite

About The Position

Allen Honda is seeking a high-caliber Service Advisor who understands that this role is about far more than writing repair orders. It is about building trust, leading the customer experience, and representing the dealership with professionalism from the first conversation to the final handshake. We are looking for someone who is polished, organized, customer-focused, and motivated to perform at a high level in a fast-paced environment. As a family-owned and operated dealership serving the Bryan-College Station community since 1954, Allen Honda has built its reputation on long-term relationships, strong values, and a genuine commitment to customer care. We offer the stability of an established business, the energy of a growing service department, and a team culture where character, accountability, and the willingness to learn all matter. At Allen Honda, customer service is not a slogan. It is a standard. We believe the right people create the right right culture, and we are intentional about building a team that takes pride in its work and in the way it serves others. This is an opportunity for someone who wants to grow within a respected organization, contribute to a strong service team, and build a career in an environment that is professional, rewarding, and unlike any other dealership.

Requirements

  • A polished, professional presence and strong interpersonal skills
  • Outstanding communication skills with the ability to build confidence and trust
  • Strong organizational ability and attention to detail
  • A customer-first mindset and a sense of urgency
  • The ability to manage multiple priorities without sacrificing service quality
  • A team-oriented attitude, strong character, and a desire to grow
  • Valid driver’s license and clean driving record

Responsibilities

  • Serve as the primary point of contact for customers in the service drive
  • Deliver a confident, professional, and welcoming experience throughout the service process
  • Accurately document customer concerns and prepare detailed repair orders
  • Communicate recommended services, repair needs, warranty information, and timelines with clarity and credibility
  • Coordinate closely with technicians and service personnel to maintain efficiency and workflow
  • Keep customers informed with timely updates and thoughtful follow-through
  • Help uphold high standards for customer satisfaction, retention, and overall service performance

Benefits

  • Competitive pay
  • Medical, dental, and vision coverage
  • 401(k)
  • Paid vacation
  • Short- and long-term disability
  • Ongoing training and development
  • Advancement opportunities
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