Service Advisor
Vanguard Buick GMC of Carrollton•Carrollton, TX
•Onsite
About The Position
Vanguard operates dealerships located in Arlington, Carrollton, Sherman. We represent the manufacturer brands Kia, GMC, Volkswagen. Family-owned and operated, Vanguard promotes an excellent work-life balance culture, flexible schedules, and a shared vision to “WOW” Our Customers, Our Team Members, Our Community, and Our Peers! We invite you to learn more and discover "The Vanguard Family." We are an exciting, dynamic, and highly successful team. We continue to grow and expand our footprint through new dealerships.
Requirements
- Proven record of achieving exceptional customer satisfaction
- Experience as a service advisor, assistant lane manager or service consultant.
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs.
Responsibilities
- Greet customers promptly.
- Obtain customer and vehicle information.
- Clearly report all vehicle symptoms as described by the customer.
- Determine and recommend maintenance based on age, mileage, and history of vehicle.
- Prepare a complete and accurate estimate of the cost for labor and parts.
- Establish follow up time.
- Monitor the progress of each vehicle throughout the day, and update customers frequently.
- Verify that the final invoice reconciles with the work performed on the repair order.
- Explain all completed work and charges to customers.
Benefits
- Manufacturer Training
- Paid Health Insurance
- Paid Life Insurance
- 401(k) matching
- Dental and Vision available
- Paid holidays & Vacation
- Employee discount
- Referral program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
