Experienced Service Advisor - Mercedes Benz of Silver Spring
MileOne Autogroup•Washington, DC
•$60,000 - $100,000•Onsite
About The Position
Mercedes-Benz of Silver Spring, a flagship luxury dealership and proud member of MileOne Autogroup, is seeking an experienced Service Advisor to join their team. This role offers the opportunity to represent an iconic luxury automotive brand, focusing on precision, performance, and personalized service. The position is ideal for someone who thrives in a fast-paced, high-earning environment and is dedicated to providing an exceptional ownership experience.
Requirements
- Previous automotive service advisor experience required
- High dedication to customer service
- Excellent communication and follow up skills
- Strong understanding of vehicle systems, functions, and service operations
- Proficiency with MS Office, dealership software, internet tools
Nice To Haves
- Luxury brand experience a plus
Responsibilities
- Deliver exceptional customer service aligned with Mercedes-Benz brand and warranty standards
- Schedule, manage, and coordinate service appointments and repair estimates
- Communicate recommended services clearly and professionally
- Proactively address and resolve customer concerns with urgency and care
Benefits
- Competitive compensation: $60,000 – $100,000+ with bonus opportunity
- Exceptional opportunities for career growth within a luxury OEM environment
- State of the art facility with the latest technology
- Health and financial benefits
- Training and mentoring
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
