Parts Advisor/ Parts Counterperson-Mercedes Benz of Silver Spring
About The Position
Our high-volume automotive dealership Parts department is hiring a Parts Advisor/Parts Counterperson to join our team. Join the team at Mercedes-Benz of Silver Spring and take your automotive career to the next level! Our high-volume Parts Department is growing, and we’re looking for an energetic, customer-focused Parts Advisor / Parts Counterperson to join our team. This is an exciting opportunity to become part of a premier dealership environment, work alongside a talented team, and build a rewarding career with MileOne Autogroup. If you thrive in a fast-paced environment, enjoy helping customers and technicians, and have a passion for the automotive industry, we want to hear from you!
Requirements
- 1-3 years of experience in an automotive parts department required
- Ability to work in a fast-paced environment
- Strong written and verbal communication skills as well as organizational skills
- Proficient with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System and/or Point of Sales (POS) systems
Nice To Haves
- Mercedes Benz or luxury automotive experience a plus
Responsibilities
- Assist customers and internal teams with parts related questions in person, via email and/or on phone
- Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions
- Accurately record parts transactions and data into our Dealer Management System
- Prioritize and efficiently manage a high volume of work and meet deadlines
- Maintain daily metric goals
- Perform other duties as needed
Benefits
- Competitive compensation
- Great opportunities for career advancement
- Positive, success driven work environment
- Health and financial benefits
- Training and mentoring
- Employee Purchase Program
- The MileOne Support Fund: by Employees, for Employees
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
