Service Advisor / Writer
V & H Ford of Marshfield•Marshfield, WI
•Onsite
About The Position
V & H Automotive is looking for a motivated, organized and customer-focused Service Advisor / Service Writer to join our growing team in Marshfield, WI. As the link between our customers and technicians, you'll play a key role in creating an exceptional service experience from start to finish. This role requires excellent customer service skills and the ability to manage the flow of service appointments and repair orders.
Requirements
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Computer proficiency and attention to detail
- Positive attitude with a team-first mindset
- Valid driver's license with good driving history
Nice To Haves
- Automotive knowledge or dealership/service advisor experience preferred
Responsibilities
- Greet customers and accurately document vehicle concerns
- Schedule service appointments and prepare repair orders
- Communicate recommended repairs and maintenance in a clear, professional manner
- Coordinate with technicians to ensure efficient workflow
- Keep customers updated throughout the repair process
- Deliver outstanding customer service and build lasting relationships
Benefits
- Competitive pay
- Health, dental, and retirement benefits
- Paid time off
- Ongoing training and career growth opportunities
- Family-owned, team-oriented work environment
- Long-term career stability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
