Part Time Service Advisor Trainee

Nelson Mazda Murfreesboro • Murfreesboro, TN

30d • Onsite

About The Position

We are seeking a motivated and customer-focused individual to join our team as a Service Advisor Trainee. In this role, you will learn the essential functions of a Service Advisor, acting as a liaison between customers and our service team. You will ensure that customers receive outstanding service and care, while also helping to manage service operations efficiently. This is an entry-level role with room for career advancement within the company.

Requirements

• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Ability to work well in a team setting
• Willingness to learn and adapt to new challenges

Nice To Haves

• College education preferred but not required.
• Basic knowledge of automotive services is a plus but not required

Responsibilities

• Assist customers in understanding their vehicle’s service needs, ensuring clear communication between customers and technicians
• Develop knowledge of service processes, repair orders, and vehicle maintenance
• Learn to prepare accurate cost estimates for vehicle repairs and services
• Facilitate customer appointments, ensuring timely and efficient service scheduling
• Communicate service updates to customers in a clear and friendly manner
• Handle customer concerns and issues, working to resolve them in a professional manner
• Maintain up-to-date knowledge of products, services, and warranties
• Assist with customer follow-ups and service reminders
• Provide exceptional customer service while fostering a positive work environment

Benefits

• Work Schedule : 8-6 Monday, Friday, and Saturday
• 401(k) + Company Match : Plan your future with confidence through our retirement savings program, which includes a company match up to 6%!
• Paid Time Off (PTO) : Begin accruing PTO immediately, with eligibility for use after 90 days of employment for Full Time Employees.
• Comprehensive Insurance Package : Full array of insurance options including health, dental, vision, and life insurance for Full Time Employees.
• Career Growth : Ample opportunities for professional development and advancement within the company

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed