Service Advisor/Parts

Casey's Tire & Brake•Gainesville, TX

About The Position

As a Retail Salesperson/Automotive Service Advisor, you will assist customers with their vehicle repair needs. The role includes greeting customers, scheduling appointments, explaining the services the shop offers, communicating repair recommendations, and keeping customers informed about repair progress. The position is in a fast-paced, family environment and offers support for career growth.

Requirements

  • At least 2 years of automotive industry experience.
  • Strong communication and interpersonal skills.
  • Ability to lead and motivate a team in a fast-paced environment.
  • A proactive, solutions-oriented mindset and commitment to exceptional service.
  • Effective communication skills and ability to work well within a team environment.
  • Must be authorized to work in the United States.
  • Ability to lift and move work-related items weighing up to 50 pounds and stand for extended periods.
  • Ability to push, pull, bend at the knees and waist, twist at the waist, raise and hold arms overhead, turn the head, neck, and shoulders as needed, and grasp and hold tools and other items.

Responsibilities

  • Greet customers and assist them with their vehicle repair needs.
  • Schedule customer appointments.
  • Explain the types of services the shop offers.
  • Clearly communicate repair recommendations to customers.
  • Keep customers informed about the progress of their vehicle repairs.
  • Lead and motivate a team in a fast-paced environment.
  • Work effectively within a team environment.

Benefits

  • Competitive pay plans
  • Health benefits
  • Paid time off
  • 401(k) with match
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