Service Advisor Assistant | Hourly - Ron Tonkin KIA

Ron Tonkin Kia • Gladstone, OR

1d • Onsite

About The Position

Are you looking to grow your career in the automotive industry while working in a fast-paced, customer-focused environment? Ron Tonkin KIA is searching for an organized, motivated, and people-friendly Assistant Service Advisor to join our service team! This is the perfect opportunity for someone who enjoys working with customers, thrives in a team setting, and wants to build a long-term career with a company that invests in its people. If you’re ready to learn, contribute, and grow—we want to hear from you!

Requirements

• Strong customer service and communication skills
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Team-oriented mindset with a positive attitude
• Basic computer skills (experience with dealership systems is a plus)
• Previous automotive or customer service experience preferred, but not required
• Valid driver’s license and clean driving record
• Must be at least 18 years of age
• Must be able to pass a criminal background check and drug screen

Nice To Haves

• Experience with dealership systems is a plus

Responsibilities

• Assist Service Advisors with daily customer interactions and service coordination
• Greet customers and help facilitate a smooth check-in and check-out process
• Communicate with service technicians regarding vehicle status and updates
• Help schedule appointments and manage service workflow
• Maintain accurate records and documentation in dealership systems
• Provide support to ensure an efficient and organized service department
• Deliver excellent customer service at every touchpoint
• Help manage the fleet of loaner cars
• Occasional videotaping the walkaround of finished cars

Benefits

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed