Service Administrative Asst / Clerk
About The Position
Cowin Equipment Company, Inc. is seeking a Service Administrative Assistant / Clerk for our Mobile, AL facility. The individual must be honest, assertive, innovative, self-motivated and have strong computer knowledge. Prefer someone with a basic understanding of how heavy / construction equipment dealers interact with the manufacturers to serve the end user. Must have the ability to get along well with people and communicate with customers and co-workers. The individual should have strong organizational skills, good communication skills, excellent customer relations skills, and very good computer / systems knowledge.
Requirements
- Honest, assertive, innovative, self-motivated
- Strong computer knowledge
- Ability to get along well with people
- Communicate with customers and co-workers
- Strong organizational skills
- Good communication skills
- Excellent customer relations skills
- Very good computer / systems knowledge
Nice To Haves
- Basic understanding of how heavy / construction equipment dealers interact with the manufacturers to serve the end user.
Responsibilities
- Reports to Manager as it relates to duties of Service Administrative Assistant / Clerk.
- Responsible for opening and closing all work-orders relating to the Customer Shop / Field Service.
- Responsible for maintaining all filing and keeping the service manuals current.
- Responsible for checking all work-orders closely and ensuring that they have correct model and serial numbers, as well as labor input.
- Assist with the telephone in the service office.
- Responsible for logging mileage and charging to appropriate jobs.
- Review work-in-process weekly for any outstanding work-orders that should be closed … follow through with closing the work-orders and report it to the Manager.
- Responsible for entering all miscellaneous charges to work-orders and distributing the proper copies.
- Responsible for matching purchase orders with work-orders and coding them to the proper accounts.
- Perform any other duties as assigned by the Manager.
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Paid vacation and Holidays
- Short/Long Term Disability
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
